Return & Refund Policy
OboefBazar.com
At Oboefbazar.com, customer satisfaction is our top priority. We aim to make online shopping in Bangladesh safe, reliable, and convenient.
If you receive a damaged, defective, or incorrect product, you can easily request a return under the following conditions.
Conditions for Return
1. Product Condition
The product must be unused, unworn, unwashed, and free from any defects. For fashion items, trying them on to check the fit will still be considered as unworn.
2. Original Items
The product must include all original tags, user manuals, warranty cards, freebies, invoice, and accessories received at the time of delivery.
3. Packaging
- - Items must be returned in their original and undamaged manufacturer packaging or box.
- - Do not apply any tape, sticker, or writing directly on the manufacturer's box.
4. Order & Tracking Information
Clearly mention your Order Number and Return Tracking Number on the return package to avoid any delay or inconvenience.
5. Acknowledgment Slip
When handing over your package to the Drop-Off Station or Pickup Agent, please collect the Oboef Bazar Return Acknowledgment Slip and keep it for your reference until the return process is complete.
6. Pickup & Replacement
- - Inside Dhaka: Tk. 150-200 replacement fee may apply for courier handling.
- - Outside Dhaka: only return courier charge applies.
💡Important Notes
- - Returns are accepted within 7 days of delivery.
- - Products can be replaced or refunded within 7-10 days of receiving the product. However, this policy does not apply to homemade food or imported items.
- - Products that do not meet the above conditions will not be eligible for return or refund.
- - Oboef Bazar reserves the right to verify the product before processing any return or refund request.
📩Contact for Returns
For assistance with returns or refunds, please contact our support team:
Need More Help?
If you have any questions about our return policy or need assistance with your return, our customer support team is available to help you through the process.